What are cookies?
Cookies are small text files stored on your computer when visiting websites. This text file stores information, such as your language preference for a website. This cookie is sent to the website again if you revisit the website. In this way, the website recognises your browser, and your language preference is remembered.
Cookies usually also have an expiry date. Some cookies, for example, are automatically deleted when you close your browser (the so-called session cookie). Other cookies remain on your computer for a more extended period, sometimes even until you delete them manually (the so-called persistent cookie).
Why do we use cookies?
Paddle, the administrator of this website, uses www.paddle.be four types of cookies.
- Necessary cookies
- Cookies for functional purposes
- Cookies for analytical purposes
- cookies for social media
- cookies for advertising
The software Drupal is used to keep the content of our website up-to-date. This software uses functional cookies. This means that these cookies are essential for the website's proper functioning. An example of such a cookie is 'has_js', which is to check whether your browser has JavaScript enabled.
The external tool Google Analytics is used for analytical purposes. This tool makes it possible to gain insight into (the evolution of) a website visit.
Google Analytics is installed on Google servers. These are, therefore, third-party cookies. The web editorial staff has no control over the information that Google collects via these cookies and cannot guarantee that Google does not use the obtained information for other purposes. Your prior consent is requested for the use of cookies for analysis purposes. You can therefore refuse these cookies being placed on your device.
The cookies for social media ensure optimal interaction with social media channels such as YouTube, Twitter, LinkedIn, Facebook, and Instagram.
Cookies are also kept for tailored ads to optimise the ads based on your surfing behaviour.
List of cookies
COOKIE | WHAT IS THE COOKIE USED FOR? | DURATION | TYPE |
---|---|---|---|
Has_js | This cookie indicates whether the user's browser has JavaScript enabled. | Persistent | Necessary |
cookie-agreed | Indicates whether or not the visitor accepts cookies | Three months | Necessary |
cookie-agreed-categories | Remembers got cookie categories. | Three months | Necessary |
cookie-agreed-version | Remembers the accepted version of the cookie banner | Three months | Necessary |
_GRECAPTCHA | This cookie is set by the Google ReCaptcha service to identify bots to protect the website against malicious spam attacks. | 6 maand | Functional |
_utma | This cookie is placed by Google Analytics and is used to distinguish users and sessions. The cookie is updated each time data is sent to Google Analytics. | Two year | Statistics |
_utmc | The cookie is set by Google Analytics and is deleted when the user closes the browser. The cookie is not used by ga.js. The cookie was used to enable urchin.js, an older version of Google Analytics. | End of session | Statistics |
_utmt | Google Analytics sets the cookie to check how quickly a request is completed. | 10 minutes | Statistics |
_utmz | This cookie is set by Google Analytics and is used to store the traffic source or campaign by which the visitor reached your site. | Six months from the time of posting and per update. | Statistics |
_utmb | Google Analytics sets the cookie. The cookie is used to determine new sessions/visits. The cookie is updated each time data is sent to Google Analytics. | 30 minutes from the time of posting and per update | Statistics |
_ga | Google Analytics installs this cookie. The cookies anonymise information and assign a randomly generated number to identify unique visitors. | 24 months | Statistics |
_gid | Google Analytics installs this cookie. The cookie is used to store information about how visitors use a website and helps create an analysis report on how the website is doing. | 24 hours | Statistics |
_gat | Google Analytics uses this to see how quickly requests are completed. | 1 minute | Statistics |
_gat_UA-* | A variation of the _gat cookie set by Google Analytics and Google Tag Manager allows website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to. | End of session | Statistics |
_gcl_au | Used by Google AdSense to experiment with advertising effectiveness on websites that use their services. | Three months | Statistics |
_hjIncludedInSessionSample | Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. | End of session | Statistics |
_hjSessionUser_{site_id} | Set when a user first lands on a page. Persists the Hotjar User ID, which is unique to that site. Ensures data from subsequent visits to the same site are attributed to the same user ID. |
One year | Statistics |
_hjSession_{site_id} | Holds the current session data. Ensures subsequent requests in the session window are attributed to the same session. |
30 min | Statistics |
_hjTLDTest | It enables us to determine the most generic cookie path instead of the page hostname. It means that cookies can be shared across subdomains (where applicable). |
session | Statistics |
_hjFirstSeen | Hotjar sets this cookie to identify a new user’s first session. It stores an actual/false value, indicating whether it was the first time Hotjar saw this user. | 30 min | Statistics |
_hjid | This cookie is set when the customer first arrives at a page with the Hotjar script. It is used to retain the random user ID unique to that site in the browser. This ensures that behaviour on subsequent visits to the same site is attributed to the same user ID. | 1 year | Statistics |
_hjIncludedInPageviewSample | Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. | 2 min | Statistics |
_hjAbsoluteSessionInProgress | Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. | 2 min | Statistics |
ajs_anonymous_id | This cookie is generally used for Analytics and helps count the number of people visiting a particular site by tracking whether you have seen it before. | 1 year | Statistics |
ajs_group_id | These cookies track the use of visitors and events within the website. | One year | Statistics |
ajs_user_id | This cookie helps track visitor usage, events, and target marketing and measure application performance and stability. | One year | Statistics |
DV | This cookie collects data for Google Analytics to compile an anonymous user profile and measure whether advertisements are effective. | Two years | Statistics |
NID | This cookie is set by DoubleClick (owned by Google) to help build a profile of your interests and to show you relevant ads on other sites. | Six months | Statistics |
IDE | This cookie helps us analyse and optimise our advertising campaigns. We share this information with Double Click (part of Google). | Two years | Ad |
AND | The cookie is used for advertisements displayed on the Internet and stored on google.com. | Two years | Ad |
CONSENT | This cookie executes information about how the end-user uses the website and any advertisements the end-user may have seen before visiting the said website. | Two years | Ad |
_fbp | Facebook sets this cookie to display advertisements on Facebook or on a digital platform powered by Facebook advertising after visiting the website. | Three months | Social media |
fr | Used by Facebook to deliver a range of advertising products, such as real-time bidding from third-party advertisers. | Three months | Social media |
1P_JAR | This cookie executes information about how the end-user uses the website and any advertisements the end-user may have seen before visiting the said website. | One year | Social media |
GPS | Records a unique ID on mobile devices to enable tracking based on geographical GPS location. | One day | Social media |
PREF | This cookie, which Google or Doubleclick may set, may be used by advertising partners to build a profile of interests to display relevant ads on other sites. It works by uniquely identifying your browser and device. | End of session | Social media |
test_cookie | The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies. | 15 min | Ad |
VISITOR_INFO1_LIVE | Tries to estimate user bandwidth on pages with embedded YouTube videos. | Six months | Social media |
YSC | Records a unique ID to keep statistics on which YouTube videos the user has seen. | End of session | Social media |
yt-remote-device-id | YouTube sets this cookie to store the user's video preferences using embedded YouTube video. | Social media | |
yt-remote-connected-devices | YouTube sets this cookie to store the user's video preferences using an embedded YouTube video. | Social media | |
optiMonkClient | This cookie is used for implementing the pop-up advertisement on the website. It stores visitor behaviour. | One year | Ad |
optiMonkSession | This cookie is set by the provider Optimonk. This cookie is used for implementing the pop-up advertisement on the website. It stores the time when the visitor starts a session on the website. | Session | Ad |
optiMonkClientId | This cookie is set by the provider Optimonk and is used to identify the visitor. | One year | Ad |
paddle-_zldt | One day | Unclassified | |
paddle-_zldp | 2 year | Unclassified | |
zld510905000000002045state | 5 min | Unclassified | |
_lfa_test_cookie_stored | The cookie registers data such as IP addresses, time spent on the website and page requests for the visit. This is used for multiple retargeting users rooting from the same IP addresses. | 1 day | Statistics |
e188bc05fe, 355b4a0ae7, 53d772c94a, c72887300d, 663a60c55d | Placed by Zoho Accounts. | Session | Unclassified |
iamcsr | This cookie is used for tracking visitors (for performance purposes). | Session | Statistics |
ZCAMPAIGN_CSRF_TOKEN | Used to prevent (CSRF) Cross-Site Request Forgery attack placed by Zoho Campaigns. | Session | Ad |
_x_w | These cookies are set to track your session when interacting with our support management tool for receiving support. | Session | Statistics |
JSESSIONID | New Relic uses the JSESSIONID cookie to store a session identifier so that New Relic can monitor session counts for an application. | Session | Statistics |
_lfa | This cookie identifies the IP address of devices visiting the website to retarget multiple users routing from the same IP address. | Two year | Ad |
LS_CSRF_TOKEN | Cloudflare sets this cookie to track users’ activities across multiple websites. It expires once the browser is closed. | Sessie | Statistics |
How do I see what cookies have been placed on my device, and how do I remove them?
If you want to know which cookies have been placed on your device or if you want to delete them, you can change this at any time in your browser. The links below will explain how to do this for the most popular browsers.